Welcome to April, 2009

22 Apr 2009

Budgets are Increasing for Social Media

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Budgets are Increasing for Social Media

eMarketer published an article last week on how marketers are increasing their budgets to allow for social media spending.  Here is an excerpt:

Even though tens of millions of users were flocking to social media sites every day, most marketers stayed away. They either didn’t understand how to join the conversations—without sounding like shills—or they were frightened away by the prospect of associating their brands with questionable content.

But things are changing.

Companies are learning how to leverage social media and tap into the rising tide of consumers participating in social network sites, blogs, wikis and Twitter.

According to the “The ROI on Social Media Marketing” report from the Aberdeen Group, sponsored by Visible Technologies, marketers have developed the tools and methodologies to drive marketing ROI by listening to and learning from customers and prospects.

The money is following the methods.

Aberdeen found that 63% of the companies in their survey (defined as best-in-class) planned to increase their social media marketing budgets this year.

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“Companies use multiple approaches to identify the individuals who wield the greatest amount of influence in any given topic area and to track changes in their influence over time,” said Jeff Zabin of Aberdeen. “Best-in-class companies engage these top influencers as brand evangelists, and then track the impact of their words and actions in terms of return on marketing investment.”

eMarketer estimates that social network advertising alone will rise over 17% this year to $2.35 billion, up from $2 billion in 2008.

But simply because companies are increasing their spending on social media doesn’t mean all the drawbacks have disappeared. Measurement, in particular, is a sticking point.

The Aberdeen research showed that 39% of companies found it somewhat difficult to measure social media, and 20% said it was very difficult.

What is clear from this study, is that although marketers are moving towards social media, there is still a large need to measure the success of the campaigns and prove the value that the conversations provide.

For more information on measuring social media, check out:

Tools for Effective Social Media Measurement

03 Apr 2009

Social Media Solutions

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Understanding social media and its impact on your business is critical. Static websites are no longer the pinnacle of communication, as today’s consumer seeks engagement and two-way conversations.  As consumers are increasingly empowered to take control of brands online through user generated content, blogs, forums etc, marketers must adopt new ways of approaching brand management and marketing their products/services.

That is why I created Social Media Solutions, an interactive marketing and social media consulting firm, where we help our clients understand and use social media tools, sites, and applications, to connect with their customers and prospects.

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